CHANDIGARH: Mr. Sukhbir Singh Badal, Deputy Chief Minister, Punjab today said by January-2014, the holy city of Amritsar and ‘Manchester of Punjab-Ludhiana’ would emerge as the state’s first ‘Safe City" with the finalization of all formalities in this regard.
In a high level meeting with police officials to review the functioning of recently launched 181 Police Helpline, Mr. Badal said the State government had chosen both cities under the 'safe city’ project and these cities would be equipped with ultra modern security devices to maintain safety in the cities and smooth flow of traffic for facilitation of people. He said under this project 466 locations have been identified inAmritsar, where CCTV cameras would be installed while the survey in this regard was on advanced stage of completion inLudhiana.
Reviewing the functioning of 181 police helpline, Mr. Badal asked the state police to make helpline more responsive and accountable with the timely delivery of justice. He directed all Police Commissioners and Senior Superintendents of Police to personally ring up the complainants to get the feedback from them regarding their complaints. He asked them to call minimum 10 complainants daily so that the proper feedback could be accessed.
Giving details regarding complaints on 181 helpline, Mr. Dinkar Gupta, ADGP (Law and Order) informed Deputy CM that till September 11 a total 638 complaints have been received, out of which feedback from 398 callers was taken. The Deputy CM issued directions to police officers that they should educate the people regarding this helpline to ensure the delivery of service up to ground level.
Mr. Badal also directed DIGs and SSPs to personally look into the cases where the investigations were lingering besides completing investigations within the given time of 90 days and submission of challans. Announcing the launch of proposed Rural Rapid Police Response System in December, Mr. Badal said this system would be introduced in the state fromDecember 1. He said that after the launch of this unique system, the police would reach at the spot of incident within 15 minutes of receiving a complaint.