The head of the Royal Bank of Canada says the company should have been "more sensitive" to workers affected by their outsourcing arrangements and is promising "comparable job opportunities" within the bank, just days after a CBC News report on Canadians losing jobs to workers outside the country. The letter from CEO and president Gord Nixon comes after CBC News reported in a Go Public feature that dozens of employees at Canada’s largest bank were losing their jobs to temporary foreign workers, who are in Canada to take over the work of their department. In the letter released Thursday, Nixon said RBC is reviewing its relationships with suppliers and its policies "with a continued focus on Canadian jobs and prosperity, balancing our desire to be both a successful business and a leading corporate citizen." The bank is taking out ads in newspapers across the country on Friday to apologize to any employee affected by "outsourcing." Nowhere in the letter does the CEO specifically mention foreign workers doing jobs in Canada. "While we are compliant with the regulations, the debate has been about something else," Nixon wrote. "The question for many people is not about doing only what the rules require —it's about doing what employees, clients, shareholders and Canadians expect of RBC. And that's something we take very much to heart."